The Basket Terms of Service apply for any and all Basket Orders, Promotions, Credits, Refunds, and Possible Returns. In addition, the following additional terms apply with respect to the specific matters below

Which stores are supported?

Our Personal Shoppers shop from a list of multiple local stores in your area, you can easily view these stores on our website or on the mobile application. Basket is not necessarily affiliated with, or endorsed or sponsored by specific retailers mentioned on this website.

Areas we deliver to

We are currently serving Amman with focus on the west side.Basket may not be available in all Areas/ Neighbourhoods / zip codes. You can find out if basket is operated in your neighbourhood by selecting your city and area, and looking at the stores that serve your area.


Problem with an order?

Tell us what went wrong with a previous order and request a refund or redelivery.
Report a problem

Email us

We're here to help. Email a Customer Happiness member.
Email us

Call us

We're available 9:00 AM - 12:00 AM.